next steps

We are pleased to offer a dedicated Student Support Team to assist with any enrollment questions. You can reach toll-free live support between 8am and 5pm, Monday through Friday at (877) 247-8817.

Plan Effective Dates

  • Fall 12-month plan: September 1st – August 31st, 2026
  • Fall 6-month plan:  September 1st – February 28th, 2026
  • Spring 6-month plan: March 1st – August 31st, 2026
  • Please allow 10 business days for your insurance to be activated.   
  • Your member ID is your University of Chicago student ID. An ID card will be mailed to the address you provided at enrollment. However, you do not need to have your ID card to see a provider. The provider will be able to verify coverage using your name, date of birth, and student ID.

How do I use my benefits?

DeltaCare USA DMHO Plan:

  • At the time of enrollment, you need to select a primary dentist located in Illinois.
  • To find an Illinois DeltaCare USA provider and their facility ID, please visit DeltaCare USA provider search. Under “Network” choose DeltaCare USA.
  • If you did not select a provider or you need to update your provider, please login to your DeltaCare USA member portal or call DeltaCare USA Customer Service at 800-639-0327.
  • Your benefits will only apply at your chosen dentist. If you need to see a specialist your primary provider will give you a referral.  
  • To use your benefits, contact the provider that you selected, and they will find you on their DeltaCare USA roster.
  • You do not need a card to use your benefits. Your provider will find you on the roster with your name and date of birth.
  • Once enrollment is activated, you can register on the DeltaCare USA member portal. In the member portal you will be able to check your plan details and eligibility, browse claim history, choose a facility, view, email or print your Member ID card and more. 
  • When registering on the DeltaCare USA site, please use your University of Chicago student ID. If your student ID is less than 9 digits, please add zeros to the beginning.

DeltaCare USA Customer Service

  • For claims related questions please contact the DeltaCare USA customer service team at (800) 639-0327. 

MetLife Dental PPO Plan:

  • Your MetLife Dental group number is: 249986
  • Please allow 10 business days for your insurance to be activated. 
  • Once enrollment is activated, you can register with MyBenefits to print your ID card and view claims information. 
  • When creating a MyBenefits account, under “Access MyBenefits”, please enter “University of Chicago Student“. When registering your account, you will be asked for a “MetLife Assigned ID”.  This is your University of Chicago student ID. If your ID is less than 9 digits, please add zeros to the beginning
  • Registration in MyBenefits is not necessary to utilize your benefits  
  • If you do not have an ID card, your provider can verify your coverage using your name, date of birth, and University of Chicago student ID.
  • To find a dental provider, please visit MetLife.com. Next to “How can we help you?” select “Find a Dentist” and choose “PDP Plus”. Enter your Zip, City or State and select “Find a Dentist”.
  • You will get the best benefit by going to an in-network provider. Out of network care is subject to a Maximum Allowable Charge.
  • The MetLife Mobile App is available on the App Store and Google Play. Once downloaded, it can be used to find a participating dentist, view claims and to see your ID card.  

MetLife Dental Customer Service:

  • For questions related to claims or benefits please contact the MetLife Dental customer service team at (800) 275-4638, or visit MyBenefits

MetLife Claims Process:

  • Please note that it is always recommended that your provider submit your claims. If you see an in-network or out of network provider and submit your claim yourself, it will always be covered as an out of network expense. 

Davis Vision by MetLife Plan:

  • Your MetLife Vision Plan uses the Davis Vision network.
  • A vision ID card is not provided. Your vision provider will use your name and date of birth to verify coverage.
  • You may access information about your plan by creating an account on the MyBenefits website. 
  • When creating a MyBenefits account, under “Access MyBenefits”, please enter “University of Chicago Student“.  When registering your account, you will be asked for a “MetLife Assigned ID”.  This is your University of Chicago student ID.  If your ID is less than 9 digits, please add zeros to the beginning
  • Registration in MyBenefits is not necessary to utilize your benefits.
  • To find a provider please visit MetLife Provider Search and select MetLife Vision – Davis or call (833) 393-5433.
  • This Davis Vision ID Card has plan information to reference when visiting a provider.

Davis Vision Customer Service:

  • For questions related to claims or benefits please contact the Davis Vision customer service team (833) 393-5433.

DavisVision Claims Process:

  • Please note that it is always recommended that your provider submit your claims. If you see an in-network or out of network provider and submit your claim yourself, it will always be covered as an out of network expense. 

General Contact Information:

  • Benefit Partners Technology is pleased to offer a dedicated Student Support Team. Please contact us at (877) 247-8817 or send us an email.
  • DeltaCare USA:  For questions regarding your DeltaCare USA DHMO plan please call (800) 639-0327. 
  • MetLife Dental: For questions regarding your dental plan, please call: (800) 275-4638.
  • Davis Vision by MetLife: For questions regarding your vision plan, please call: (833) 393-5433.