next steps

We are pleased to offer a dedicated Student Support Team to assist with any enrollment questions. You can reach toll-free live support between 8am and 5pm, Monday through Friday at (877) 247-8817.

Plan Effective Dates

  • Fall 12-month plan: September 1st – August 31st, 2024
  • Fall 6-month plan:  September 1st – February 29th, 2024
  • Spring 6-month plan: March 1st – August 31st, 2024

How do I use my benefits?

DeltaCare DMHO Plan:

  • At the time of enrollment, you needed to select a primary dentist located in Illinois. If you did not select a provider, please email the Student Support Team with the 6-digit facility ID. Your facility ID must be selected by the 15th of the month to appear on the next month’s roster.  
  • Your benefits will only apply at your chosen dentist, and you may begin using your benefits once you are on the roster.
  • To find a participating dentist, please visit Delta Dental’s provider search. Under “Select your Network” choose DeltaCare. Please do not select a provider that says “by referral only” as this is a specialist. If you need to see a specialist your primary provider will give you a referral.
  • You do not need a card to use your benefits.  Your provider will find you on the roster with your name and date of birth.
  • You may update your primary dentist by calling Delta Dental at (800) 942-3772.
  • Once enrollment is activated, you can register with Member Connection to print a temporary ID card and view claims information. When registering on the Member Connection site, please use your University of Chicago student ID. If your student ID is less than 9 digits, please add zeros to the beginning. Registration on the Member Connection site is not necessary to utilize your benefits. 
  • Your member ID is your University of Chicago student ID. An ID card will be mailed to the address you provided at enrollment.

Delta Dental Customer Service:

MetLife Dental PPO Plan:

  • Your MetLife Dental group number is: 249986
  • Please allow 10 business days for your insurance to be activated. 
  • Once enrollment is activated, you can register with MyBenefits to print your ID card and view claims information. 
  • When creating a MyBenefits account, under “Access MyBenefits”, please enter “University of Chicago Student“. When registering your account, you will be asked for a “MetLife Assigned ID”.  This is your University of Chicago student ID.  If it is less than 9 digits, please add zeros to the beginning. 
  • Registration in MyBenefits is not necessary to utilize your benefits  
  • If you do not have an ID card, your provider can verify your coverage using your name, date of birth, and University of Chicago student ID.
  • To find a dental provider, please visit MetLife.com. Next to “How can we help you?” select “Find a Dentist” and choose “PDP Plus”. Enter your Zip, City or State and select “Find a Dentist”.
  • The MetLife Mobile App is available on the App Store and Google Play. Once downloaded, it can be used to find a participating dentist, view claims and and to see your ID card.  

MetLife Dental Customer Service:

  • For questions related to claims or benefits please contact the MetLife Dental customer service team at (800) 275-4638, or visit MyBenefits.

Davis Vision by MetLife Plan:

  • Your MetLife Vision Plan uses the Davis Vision network.
  • You may access information about your plan by creating an account on the MyBenefits website. 
  • When creating a MyBenefits account, under “Access MyBenefits”, please enter “University of Chicago Student“.  When registering your account, you will be asked for a “MetLife Assigned ID”.  This is your University of Chicago student ID.  If it is less than 9 digits, please add zeros to the beginning. 
  • To find a provider please visit MetLife Provider Search and select MetLife Vision – Davis or call (833) 393-5433.
  • This Davis Vision ID Card has plan information to reference when visiting a provider.

Davis Vision Customer Service:

  • For questions related to claims or benefits please contact the Davis Vision customer service team (833) 393-5433.

General Contact Information:

  • Benefit Partners Technology is pleased to offer a dedicated Student Support Team. Please contact us at (877) 247-8817 or send us an email.
  • Delta Dental: For questions regarding your dental plan, please call: (800) 323-1743.
  • MetLife Dental: For questions regarding your dental plan, please call: (800) 942-0854.
  • Davis Vision by MetLife: For questions regarding your vision plan, please call: (833) 393-5433.