next steps

DeltaCare DMHO Plan:

• At the time of enrollment, you need to select a primary dentist located in Illinois. 
• If you did not select a provider, please email the Student Support Team with the 6-digit facility ID. Your facility ID must be selected by the 15th of the month to appear on the next month’s roster.
• Your benefits will only apply at your chosen dentist. If you need to see a specialist your primary provider will give you a referral.  
• To find a participating dentist, please visit Delta Dental’s provider search. Under “Select your Network” choose DeltaCare.
• To use your benefits, contact the provider that you selected, and they will find you on their DeltaCare roster.
• You do not need a card to use your benefits. Your provider will find you on the roster with your name and date of birth.
• Once enrollment is activated, you can register with Member Connection to print a temporary ID card and view claims information. When registering on the Member Connection site, please use your University of Chicago student ID as this is your member ID. If your student ID is less than 9 digits, please add zeros to the beginning. Registration on the Member Connection site is not necessary to utilize your benefits.

Delta Dental Customer Service:

• For questions related to claims or benefits please contact the Delta Dental customer service team at (800) 323-1743, or email your questions to CSI@deltadentailil.com.

MetLife Dental PPO Plan:

• Your MetLife Dental group number is: 249986
• Please allow 10 business days for your insurance to be activated. 
• Once enrollment is activated, you can register with MyBenefits to print your ID card and view claims information. 
• When creating a MyBenefits account, under “Access MyBenefits”, please enter “University of Chicago Student“. When registering your account, you will be asked for a “MetLife Assigned ID”.  This is your University of Chicago student ID. If your ID is less than 9 digits, please add zeros to the beginning. 
• Registration in MyBenefits is not necessary to utilize your benefits  
• If you do not have an ID card, your provider can verify your coverage using your name, date of birth, and University of Chicago student ID.
• To find a dental provider, please visit MetLife.com. Next to “How can we help you?” select “Find a Dentist” and choose “PDP Plus”. Enter your Zip, City or State and select “Find a Dentist”.
• You will get the best benefit by going to an in-network provider. Out of network care is subject to a Maximum Allowable Charge.
• The MetLife Mobile App is available on the App Store and Google Play. Once downloaded, it can be used to find a participating dentist, view claims and to see your ID card.  

MetLife Dental Customer Service:

• For questions related to claims or benefits please contact the MetLife Dental customer service team at (800) 275-4638, or visit MyBenefits

MetLife Claims Process:

• Please note that it is always recommended that your provider submit your claims. If you see an in-network or out of network provider and submit your claim yourself, it will always be covered as an out of network expense. 

Davis Vision by MetLife Plan:

• Your MetLife Vision Plan uses the Davis Vision network.
• A vision ID card is not provided. Your vision provider will use your name and date of birth to verify coverage.
• You may access information about your plan by creating an account on the MyBenefits website. 
• When creating a MyBenefits account, under “Access MyBenefits”, please enter “University of Chicago Student“.  When registering your account, you will be asked for a “MetLife Assigned ID”.  This is your University of Chicago student ID.  If your ID is less than 9 digits, please add zeros to the beginning. 
• Registration in MyBenefits is not necessary to utilize your benefits.
• To find a provider please visit MetLife Provider Search and select MetLife Vision – Davis or call (833) 393-5433.
• This Davis Vision ID Card has plan information to reference when visiting a provider.

Davis Vision Customer Service:

• For questions related to claims or benefits please contact the Davis Vision customer service team (833) 393-5433.

DavisVision Claims Process:

• Please note that it is always recommended that your provider submit your claims. If you see an in-network or out of network provider and submit your claim yourself, it will always be covered as an out of network expense. 

General Contact Information:

• Benefit Partners Technology is pleased to offer a dedicated Student Support Team. Please contact us at (877) 247-8817 or send us an email.
• Delta Dental: For questions regarding your dental plan, please call: (800) 323-1743.
• MetLife Dental: For questions regarding your dental plan, please call: (800) 275-4638.
• Davis Vision by MetLife: For questions regarding your vision plan, please call: (833) 393-5433.